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FEATURE STORIES

Baked goods and sandwiches are the most common menu items, but they can be a challenge to furnish while maintaining your shop’s identity.

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INDUSTRY NEWS

Sara Lee has acquired the full rights to the Senseo home coffee brewing system from Royal Philips, in a sign that it is preparing to get further into the single-serve coffee market—outside the U.S.


Starbucks has expanded its plans to experiment with selling beer and wine in some outlets, adding Southern California to the mix.


Caribou Coffee has countered a recent move by archrival Starbucks by offering its own extra-light-roast coffee.

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NEW PRODUCTS

Air Pot Stations are vacuum-formed heavy-duty organizers for coffee and/or tea service.

My Boy’s Baking has grown from a small family business to a trendsetter in the specialty food industry.

Almond Breeze almond milk is now available in foodservice packaging.

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CALENDAR

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If you drive by Blue Max Coffee in the Chicago suburb of Forest Park, you might at first glance mistake it for just another of the many 100-year-old two-story frame houses in the mostly residential neighborhood.
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JOIN THE CONVERSATION

Do you pop for free food or small gifts at staff get togethers on a regularly scheduled basis. As well intentioned as always putting your staff's recognition first, you can fall into a predictability trap that eventually means little if anything to staff morale. You have heard of "random acts of kindness" right? If you are a habitual recognizer in predictable settings, just remember: it's a fine line between recognition and a for granted sense of entitlement.  So shake up your recognition. Don't give the same kind of recognition every month, i.e. the  same tired Extra mile awards. Unexpected, surprise recognition is like getting a gift when you don't expect in. It means a ton more!!
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RETAIL MENTOR'S BLOG

The coffee industry depends on the success of independent retailers. When the industry’s professionals pool their knowledge, experience, and resources to mentor coffee retailers, all parties benefit.
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