J.M. Smucker Co., marketer of Folgers and Dunkin’ Donuts packaged coffee, announced this week that it is lowering the price of its branded coffee by 6 percent.
The founder of Green Mountain Coffee Roasters has lost his position as chairman after selling shares of the company's declining stock, in violation of company policy.
Three men charged in Phoenix with stealing a laptop from under the nose of a coffeehouse customer are suspected of more than a dozen similar thefts, all from coffeehouses, police said.
Do you pop for free food or small gifts at staff get togethers on a regularly scheduled basis. As well intentioned as always putting your staff's recognition first, you can fall into a predictability trap that eventually means little if anything to staff morale. You have heard of "random acts of kindness" right? If you are a habitual recognizer in predictable settings, just remember: it's a fine line between recognition and a for granted sense of entitlement. So shake up your recognition. Don't give the same kind of recognition every month, i.e. the same tired Extra mile awards. Unexpected, surprise recognition is like getting a gift when you don't expect in. It means a ton more!!
The coffee industry depends on the success of independent retailers. When the industry’s professionals pool their knowledge, experience, and resources to mentor coffee retailers, all parties benefit.
Copyright (c) 2012 by Bev-Al Communications Inc. All rights reserved. Reproduction Prohibited. View our terms and use and privacy policy. Please contact us with questions and comments.
 (175 x 86).jpg){kind=logo}
